This page provides the account fees, excerpts from Lane Electric’s service policy and current electric rate schedules.
Fees & Service Policy Information
- Field Collection Fees:
- 1st & 2nd occurrence in a 12 month period: $25.00 per occurrence
- 3 or more occurrences in a 12 month period: $40.00 per occurrence
- Deposits: Residential
- Minimum Deposit Amount: $250.00
- Maximum Deposit Amount: 2 times the highest monthly bill for the preceding 24 months
- Deposits: Commercial
- Calculated / estimated @ 2x the highest bill
- Late Fee: $5.00
- Membership Fee: $1.00
- Meter Test Fee: $25.00
- Overtime Connection Fee: $250.00
- Rental Property Agreement Fee: $30.00
- Returned Check (NSF) Fee: $35.00
- Service Fee For Setting Up A New Account: $25.00
- Unauthorized Meter Entry Fee: $500.00
- Power Theft or Power Diversion Fee: $500.00
Unauthorized Meter Entry Fee (Meter Entry Without Prior Authorization)
The electric meter is the sole property of Lane Electric Cooperative and may not be tampered with or removed by anyone other than Lane Electric personnel. If a meter seal needs to be removed for an electrician to perform some work, permission must be obtained before any work begins. Unauthorized entry by any party, including a licensed electrician, will result in the member being charged a $500 unauthorized meter entry fee. It is also the member’s responsibility to report broken meter glass or cut meter seals to the cooperative immediately.
Excerpts From Our Service Policy
Information Available to Members
The following information will be on file in the office of Lane Electric and will be made available to all members upon request:
- Rates – copies of all electric rate schedules of Lane Electric.
- Service Policy
The following information will be given to all new members when they join the cooperative:
- Cooperative bylaws
- Summary of Member Rights and Responsibilities
Release of Member Information
- Designation of Third Party to Receive Notices: Members may designate a third party to receive their Lane Electric bills and notices. Service of notice or billing to the designated third party will have the same effect as direct notice to the member. This option will be made available at the member’s request or if the member appears to have a communication problem.
- Private member information will not be released to other members or to outside sources without a subpoena.
Access To Lane Electric Facilities
It is the responsibility of the member to provide reasonable and safe access for cooperative personnel and contractors to read the meters and/or to service and maintain the meters and cooperative plant located on the member’s property.
- Meter Tests If a member indicates that his or her electric bill is too high, Lane Electric personnel will try to help them determine why the bill was high. If the member requests a test or the replacement of the meter, Lane Electric will comply with that request after advising the member of the following conditions:
- The member agrees to pay the meter testing fee in schedule A if the tested meter is found to register no more than 2% high or lower.
- If the tested meter registers more than 2% high, no meter test fee will be charged and the member’s past billing will be adjusted for up to six (6) months to correct prior billings. If it can be shown that the error went back more than six months, a correction will be made for up to three (3) years.
- If the tested meter registers more than 2% low, the meter test fee will be charged and the member’s past billing will be adjusted for up to six (6) months to correct prior billings. If it can be shown that the error went back more than six months, a correction will be made for up to three (3) years.
- Stopped Meters If a meter is identified as being stopped due to malfunction, past usage on the account will be used to estimate the present bill.
- Billing Errors If an error in the billing for an account is found, the member’s past billing will be adjusted for up to six (6) months to correct prior billings. If it can be shown that the error went back more than six months, a correction will be made for up to three (3) years.
Theft and Diversion of Electric Service
To provide safe electrical operation and assure the integrity of meter readings, the member is responsible for immediate reporting of damaged meters, broken or missing meter seals or evidence of tampering. All reports of cut or missing meter seals or other evidence of tampering will be investigated by Lane Electric.
Discovery of any theft or diversion of electric service will result in immediate disconnection of service without notice. Lane Electric will establish a dollar amount for the value of the electric service obtained as a result of the situation. This amount includes, but is not limited to, the cost to investigate, disconnect, repair damages to cooperative property, pay for estimated energy obtained, and any other costs incurred by the cooperative as a result of the situation.
If service is to be reconnected, the member will be subject to the normal credit, reconnection and collection policies of Lane Electric in addition to paying the above charges.
A complete copy of the Lane Electric service policy may be obtained by submitting a request to Lane Electric’s office. See the contact us page for email and address information.